Privacy Policy

Last Updated: October 11, 2025

Welcome to Sip History. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

Name, email address, and phone number when you make a booking or inquiry
Payment information when you purchase tickets or experiences
Correspondence and communications with our team
Survey responses and feedback
Newsletter subscription information

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

IP address and device information
Browser type and version
Pages visited and time spent on our website
Referring website addresses
Operating system and device identifiers

2. How We Use Your Information

We use the collected information for the following purposes:

Processing and fulfilling your bookings and reservations
Communicating with you about your experiences and inquiries
Sending marketing communications (with your consent)
Improving our website and services
Analyzing website usage and trends
Preventing fraud and ensuring security
Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Improve website functionality and performance
Deliver personalized content and advertisements

3.1 Types of Cookies We Use

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand website usage (Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and choices

You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality.

4. Third-Party Services

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about your use of our website. This information is aggregated and anonymized. For more information about Google Analytics' privacy practices, visit: Google Privacy Policy

4.2 Social Media Integration

Our website includes embedded content from social media platforms, including Instagram. When you view or interact with this content:

Instagram may collect information about your visit
Social media platforms may use cookies and tracking technologies
Your interactions are governed by the respective platform's privacy policy

Instagram Privacy Policy: Instagram Privacy

4.3 Payment Processing

We use secure third-party payment processors to handle transactions. We do not store your complete credit card information on our servers. Payment information is processed in accordance with PCI DSS standards.

5. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this privacy policy
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements

Booking and transaction data is typically retained for 7 years for accounting and legal purposes. Marketing communications data is retained until you unsubscribe.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 Access and Correction

You have the right to access, review, and correct your personal information. Contact us to request access to your data.

6.2 Data Deletion

You may request deletion of your personal information. Note that we may need to retain certain information for legal obligations. To request deletion, visit our Data Deletion Request page.

6.3 Marketing Opt-Out

You can unsubscribe from marketing communications at any time by:

Clicking the "unsubscribe" link in our emails
Contacting us directly at the email below
Updating your preferences in your account settings

6.4 Cookie Management

You can control cookies through your browser settings or opt-out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

7. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion of your data
Right to Restriction: Limit how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to certain data processing activities
Right to Withdraw Consent: Withdraw consent at any time

Our legal basis for processing your data includes:

Consent (for marketing communications)
Contract performance (for bookings and transactions)
Legitimate interests (for website improvement and security)
Legal obligations (for compliance and record-keeping)

8. CCPA Compliance (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request information about data we collect and how it's used
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
Right to Non-Discrimination: Equal service and pricing regardless of privacy choices

To exercise these rights, contact us using the information below.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure servers and hosting infrastructure
Regular security assessments and updates
Access controls and authentication
Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under 21 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notifications for material changes (if applicable)

We encourage you to review this policy periodically.

13. Contact Us

For Privacy Inquiries, Data Requests, or Questions:

Email: privacy@siphistory.co
Mail: Sip History, Attn: Privacy Officer
[Your Business Address]
Phone: [Your Contact Number]

We will respond to your inquiry within 30 days.